Below are some of the most frequently asked questions. We do hope you find them informative.
Select from our most frequently asked questions to reveal the answer.
Pets don’t simply go missing, only when the sun shines, that’s why are tags are fully waterproof.
Simple answer – No. Your pet’s profile will be shown via any web browser, fully optimised to give the user the best experience, regardless of what platform they are using, making anyone scanning your pets tag via a mobile phone can view their profile instantly. No need for additional software etc.
Certainly, with no batteries, no maintenance requirements. Our aim has been to create a product / solution no more dangerous than an old-fashioned collar tag - yet with a modern answer to an age-old problem
Unlike old fashioned pet tags, there’s no need to purchase a new tag, if your phone number changes or your tag becomes worn* Simply log into your pet’s information page and update the information (Phone Number - if you add this for people to call) Address etc. All within a few clicks. You can also update your pet’s medication conditions (if any)
*Are tags being highly durable, are made to last. If you feel your tag has become old and worn contact us for a free replacement.